When you rely on a fulfillment services company to ship your products to your customers, the last thing you want to have to do is troubleshoot logistics concerns once a month (or more often). Furthermore, you want to make sure the fulfillment services company you’ve chosen is as cost-effective as they are efficient. If you find yourself dissatisfied with your current provider and are looking to make a change, here are a few tips to help you bridge the gap:
- Weighing the Cost – The first thing you’ll want to evaluate is the cost of changing to a new fulfillment services provider. This cost may be more than just a numbers game, but also the cost of switching service providers for your customers and in terms of convenience. There will likely be pros and cons in this category.
- Avoiding Slow Service – Another important aspect of changing fulfillment services is that you want to avoid a slowing of your services for your customers – or at least keep them well informed while you make the shift. After all, keeping your customers happy is likely at the core of your decision to switch.
- In the Timing – Timing is everything in the business world, and if you have a large holiday shipment coming up or you know you are about to reach peak season, you may want to time your switch to new fulfillment services accordingly. That might mean: yes – switch now before the rush; or no – let’s avoid the hassles until after the peak season is done.
- Provider or Partner? – Finally, determining whether you want a fulfillment services provider or a fulfillment services partner can make a big difference in the way you make adjustments for your business. A partner will have the tools and means to help you avoid logistical issues before they happen and work with you as you scale your business.